DELIVERY INFORMATION

PURCHASE EXCEEDS RM250 TO GET FREE SHIPPING FOR WEST MSIA

PURCHASE EXCEEDS RM350 TO GET FREE SHIPPING FOR EAST MSIA

  1. FOR READYSTOCK - Orders will be post out by next working days (exclude PUBLIC HOLIDAY,FRIDAY & SATURDAY)it takes 2-3 working days to reach your address.Delivery times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please refer to our exchange and return policy for further information. SingxFashion shall not be liable for any damage to or loss of any shipment or delayed delivery.
  2. FOR PRE ORDER - Pre-order items take 14-21 working days (working days besides of weekends & Public Holiday) arrival upon payment verification. We cannot ensure every pre-order item is available and able to arrive on time until further update by suppliers. There might have some pre-order products discontinued by our suppliers from time to time. hence, buyers might be notified about shortage of ordered items even though payment made and waiting time within 4 weeks. We strongly recommend Customers whom well patience to order those pre-order products. There are not allowed for refundable or changeable once you’ve place ordered.
  3. Customers have the responsibility to check their order status from time to time before the orders completed shipped. Tracking Number will be provided on your orders.
  4. Parcel which is unclaimed after 1 week will be return back to us. Once return back you need to pay for the second delivery postage,we do not bear for the re-delivery fees.
  5. All orders are shipped out according to order number and sequences, we do not combine orders.
  6. For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.
  7. All shipping charges will be calculated automatically when your check out based on weight & your shipping state and country. Unless for products which is under free shipping promotion.
  8. Your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in post if proof of postage is supplied.